If You Like Our Coffee Beans, You’ll Love Our Logistics.
THAT’S RIGHT… EXCUSES ARE FOR THE OTHER GUYS.
When it comes to logistics, a reliable partner can be the difference between profits and losses. We take logistics seriously and go to extremes to get your beans on time. We have multiple warehouses across the country to make it convenient for you. Our team is constantly monitoring shipments, weather, and overall transportation schedules to keep you informed and fully supplied. We keep you stocked and stoked, not shocked and broke. In fact, if we can’t get you the beans you want from our own warehouses and suppliers, we’ll shop the world to get them from other warehouses and suppliers even if we make less money. You are our priority and we treat you like family whether it benefits us in the short-term or not.
EAST BAY LOGISTICS
Will call hours: M-F 6am – 2pm
LTL hours: M-F 6am – 2pm
Rush fee: $75
Alameda, CA 94501
Will call hours: M-F 8am – 3pm
LTL hours: M-F 1pm – 3pm
Rush fee: $85
THE GREEN ROOM
PHONE: (253) 735-4470
Cut off for next day orders: 12pm PST
Will call hours: M-F 7:30am – 2pm
LTL hours: M-F 2pm – 4pm
Rush fee: $35
Delta BC V4G 1K8
Phone: (604) 444-8779
Cut off for next day orders: 11:30am PST
Will call hours: M-F 9am – 3pm
LTL hours: M-F 9am – 3pm
Rush fee: $94 same day $74 next day
Houston, TX 77021
Phone: (832) 384-7750
Cut off for next day orders: 11:30am CDT
Will call hours: M-F 10am – 3pm CDT
LTL hours: M-F 10am – 3pm CDT
Rush fee: $73.70
Jacksonville, FL 32254
Cut off for next day orders: 1:30pm EST
Will call hours: M-F 12pm – 3pm EST
LTL hours: M-F 12pm – 3pm EST
Middle River, MD 21220
Cut off for next day orders: 4pm EST
Will call hours: M-F 8:30am – 11:30am EST & 12:30pm – 3pm EST
LTL hours: M-F 12:30pm – 3:00pm EST (First Business Day)
7:30am – 11:30am & 12:30pm – 3pm EST (Subsequent Business Day)
Carteret NJ 07008
Cut off for next day orders: 2pm EST
Will call hours: M-F 3pm – 5pm EST
LTL hours: M-F 3pm – 5pm EST
Rush fee: $105
RPM New Jersey
Edison, NJ 08837
Cut off for next day orders: 3pm EST
Will call hours: Advised based on warehouse availability
LTL hours: Advised based on warehouse availability
East Bay Logistics
The Green Room
EFFICIENCY BUILT INTO EVERY ORDER.
Our process for getting you the highest quality beans in the shortest amount of time is built on decades of experience blended with the latest technologies. Add to this our intuition and innate ability to predict delays before they exist, making us one of the best. Sprinkle in our discipline to constantly monitor and oversee production and transportation, and you’ll understand why our clients stay with us for so many years.
Always On Time
DEADLINE FOR ORDER RELEASE:
11 AM Pacific Time. ICT suggests that you plan your purchases as far in advance as possible to minimize the impact of unforeseen delays.
ICT offers discounted pallet rates to most destinations and can arrange shipping on behalf of clients. Please note that the purchaser is responsible for all shipping, freight, and delivery charges. The final invoiced amount may be adjusted pending receipt of charges from the shipping company. Additional charges may apply for services such as inside delivery or use of a lift gate. Please communicate all service requests to your trader at the time of order placement to minimize unexpected charges from the carrier.
- Please be diligent in inspecting all deliveries for accuracy and condition before the driver leaves your facility.
- Please make certain to note any damages on your delivery documents. This is required for the processing of any claims.
- Once the delivery order and invoice are issued, you own the coffee. ICT has no legal responsibility for the coffee once the documents are issued.
- Once documents are issued, the invoice amount is due in full even if there are damages or discrepancies due to shipping.
- All claims relating to missing or damaged goods must be filed with the shipping company. ICT is not responsible for any loss or damages. We are always available to assist you in filing a claim.
For a walk-through of the claims process, please visit our FAQ Page.
ICT’s FLO ID#: 21581
*Please note that after the delivery order and invoice is issued, the buyer is titled to the coffee and assumes all liabilities attached to ownership. ICT Coffee has no legal claim or responsibility for the goods.